- Information Collection and Use
Types of Data Collected:
a) Personal Data We collect the following types of Personal Data:
- Email address
- First name and last name
- Phone number
- Shop URL
- Order information (including order IDs, product details, customer shipping addresses)
- Billing information
- IP address
- Device information (type, model, operating system)
b) Usage Data Our Usage Data collection includes:
- Pages visited within the App
- Features used
- Time spent on each page
- Click patterns
- App performance data
- Error logs
c) Cookies and Tracking Technologies We use cookies, web beacons, and similar tracking technologies to collect and track information about your interactions with our App.
- Use of Data
Expanded purposes for data use:
- To personalize user experience
- To improve our App’s functionality and user interface
- To process transactions and manage orders
- To send administrative emails and updates about the App
- To respond to customer service requests
- To send marketing and promotional communications (with your consent)
- To conduct research and analysis to improve our services
- To protect against fraudulent or unauthorized transactions
- Data Retention
We retain different types of data for varying periods:
- Account information: Retained for the duration of your active account, plus 30 days after account closure
- Order information: Retained for 7 years for tax and accounting purposes
- Usage data: Retained for 2 years for analytical purposes
- Marketing preferences: Retained until you unsubscribe or request deletion
- Transfer of Data
We may transfer your data to the following types of third-party service providers:
- Cloud storage providers
- Payment processors
- Email service providers
- Analytics services
- Customer support tools
All third-party providers are required to maintain the confidentiality and security of your data.
- Your Rights
Under various data protection regulations, you may have the right to:
- Access the personal data we hold about you
- Rectify any inaccurate or incomplete data
- Request erasure of your personal data
- Restrict or object to certain types of data processing
- Data portability (receiving a copy of your data in a structured format)
- Withdraw consent for data processing
- Lodge a complaint with a supervisory authority
- Data Security Measures
We implement various security measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security audits and penetration testing
- Access controls and authentication measures for our staff
- Employee training on data protection and security practices
- Incident response plan for potential data breaches
- Children’s Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to remove that information from our servers.
- International Data Transfers
If we transfer your data outside your country of residence, we will ensure that appropriate safeguards are in place, such as:
- EU-US Privacy Shield certification (if applicable)
- Standard Contractual Clauses approved by the European Commission
- Binding Corporate Rules for transfers within our corporate group
- Changes to This Privacy Policy
When we make material changes to this policy, we will:
- Notify you via email (if we have your contact information)
- Place a prominent notice on our App
- Update the “Last updated” date at the top of this policy